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Archive for January, 2012

Patient’s Want Access To Care. And They Want It NOW!

Wednesday, January 25th, 2012

But who defines what “access” means?
By George Martin, MD – Senior Medical Director for Health Integrated

As doctor and Senator Bill Frist said, “America enjoys the best health care in the world, but the best is no good if folks can’t afford it, access it and doctors can’t provide it.

But while all patients want access, actually having access means different things under different circumstances. Let’s look at three possible scenarios: (more…)

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2012: The Year of the Patient?

Wednesday, January 18th, 2012

What will it take to make this a Happy New Year for healthcare users?
By George Martin, MD – Senior Medical Director for Health Integrated

In keeping with several comments from readers provided in December to this blog, I plan to begin this year with a focus on the patient. Making 2012 “the year of the patient” was a specific request and so we will try. In doing so, I would like to not only identify the patient’s needs but also their wants. They are, after all, the end user and ultimate customer of the health care system. Unfortunately, like most systems, healthcare would rather ignore the customer. As I have heard it said “This job would be easy if we didn’t have to deal with patients”. (more…)

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